FAQs

Below are some of the frequently asked questions we receive when hiring the horsebox

Below are some of the frequently asked questions we receive when hiring the horsebox

Do I need to pay a deposit?

You will be provided with a link in your booking confirmation which will allow us to put a pre authorisation on your bank card for the sum of £300. This can only be done within 48 hours of your hire start date. Alternatively you are able to pay cash on the day which will be refunded to you on safe return of the horsebox

How many miles can I travel?

We provide 250 miles per day as standard. Any excess mileage will be charged at 50p/mile.

Will the horsebox come with a full tank of fuel?

Our horsebox is always supplied with a full tank of fuel and should be returned back to us with the same amount. Failure to refuel will incur a £20 charge, plus the cost of the fuel.

Are the horseboxes cleaned?

As we take pride in our vehicles, our horsebox will be provided to you clean and disinfected in both horse and human areas.

How many horses can I carry?

Our horsebox is capable of carrying 2 horses and has a payload of 900kg

Will my horse fit in your box?

We had the box built specifically to carry the biggest of horses. The stallion layout is perfect for the horses to be able to balance themselves during transport. With NO breast bars in the box, there are no risks of the horses / ponys getting into trouble. The option to change the layout to give one horse the back of the box is there also.

How old do I need to be?

Our fully comprehensive insurance covers drivers from the ages 25-75. You must have at least 2 years driving experience and no more than 6 penalty points. Young drivers can be accommodated upon request - additional cost to the hirer for this.

What documents do I need to hire?

When hiring from us we will need a copy of your driving licence front and rear. 2 proof of address both matching the address on your licence. We will also need a DVLA check code, which can be obtained from here https://www.gov.uk/view-driving-licence. If this is your first time hiring with us, you will have to fill out our first time hire questionnaire which will be attached to your confirmation email when you book. Please fill this out and provide all documents at least 24 hours prior to the hire

What is your cancellation policy?

You are entitled to a full refund if the booking is cancelled 7 or more days before your collection date. After this no refund will be given but depending on the circumstances it will be down to our discretion to transfer the booking date to another day.

I need a horsebox in an emergency, can you help?

If you require a horsebox urgently then please contact us on 07825 442 613 and we will try our best to help. Our booking system only allows bookings to be made with 48 hours notice.

Travel in Luxury

Our Bespoke 3.5 ton horsebox was built by AM Horseboxes, Known for building Safe Strong & Stylish Horse boxes ensuring that both horse and rider arrive at their destination safely & in comfort and style. It is on a 2023 Vauxhall Movano Van with very low mileage

Generous Mileage

To ensure that you can get to where you’re going without worrying about how far it is we give every hire a 250 mile per day allowance.

Affordable

Not everyone can afford their own lorry or the stress involved in towing a trailer. Renting a horsebox is far cheaper than buying and maintaining your own.